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Business Design and Requirements Management



  • Business Enterprise Architecture
  • Operating Model Development
  • Business Analysis
  • Service Design
  • Earned Value Analysis
  • User Story Development
  • Requirements Development
  • Requirements Management
  • Benefits Identifiction and Tracking
Business Transfromation​​​​​​ is not soley about introducing the latest technology advancement or restructuring the organisation in the hope that effective change will be delivered. It is about actively designing and implementing business and operating models that balance business processes, resources, organisational structures and technologies to deliver the required business outcomes and benefits.

We work with out clients to develop a comprehensive understanding of their business, assessing its performance against strategy and vision to identify areas that require transformation in order to realise maximum business value.  We then develop detailed operating designs and blueprints that articulate the target state of the organisation and corresponding roadmaps to transition from the current operating model.

All our modeling and design activities are captured within our Business Architecture Framework which provides clear tracability from vision to detailed requriements, allows the evalutation of potential design options and delivers a stable reference model from which change can be assessed.

Client Story : Digital Policing

   ​​​​​​​The Business Problem

Digitisation has transformed, and in many ways disrupted, our way of life. This is bringing innumerable social and economic benefits, however at the same time technological dependencies have altered security risks, created new crime types and transformed the existing ones

In contrast to the pace of change of technology in the wider society, law enforcement has found it complex to understand and respond to the changing world in which it operates. The existing police force boundaries are eroded when faced with Digital Crimes and this has introduced new problems that have not had to be addressed previously.

Policing efforts to address this gap in capability is being carried out in silos by individual forces or in bespoke collaborations. This has led to inconsistency at a national level and gaps in capability not being addressed.
   ​​​​​​​​​The Solution
Issured were commissioned to establish the enterprise business and technical architecture for digital policing nationally. Our core activities include:

Development of the national Target Operating Model that defines how digital will be implemented in policing;

  • Development Digital Investigations and Intelligence (DII) practices for policing;
  • Definition of national business transformation strategies to leverage digital capabilities into mainstream policing;
  • Development of the national technical architecture defining how technology will be rationalized and offered at a national level;
  • Interoperability with key national programmes including the courts reform programme (Common Platform Programme (CPP)) and the Communications Capabilities Development (CCD) programme.
  • National standards, policy and procedures    
   ​​​​​​​​​Our Approach
Initial activities focused on developing the strategic direction for the portfolio, working with the business to define strategic vision, benefits and outcomes and user needs statements.

This set the scope of capabilities that were required to be delivered. Based on this we conducted a current landscape review, capturing within the enterprise business and technical architectures the following:

  • Current best practice in each of the capability areas across organisational processes, technology, collaboration and commercial frameworks and standards/policy and procedures;
  • Interoperability review of the courts reform programme and its touch points with policing;
  • Definition of national enabling technical services including infrastructure and hosting, identity management and storage solutions;
  • National information management strategy;
  • Definition transition and implementation strategies for the digital capabilities at local, regional and national levels.

The approach also provides a central assessment capability to evaluate requests for funding against the enterprise architecture, ensuring that funds are assigned to areas with most need and which deliver the best value to policing and the public.